Frequently Asked Questions
Sellers will state how many days your package will take to arrive. We suggest giving each seller 3-5 working days before making contact.
If your boots arrive damaged, they don't meet the description of the listing you can return it for a refund. If you've changed your mind and would like to return it, you can ask the seller if they accept returns.
As standard we offer two sets of postage: Royal mail small parcel up to 2kg 1st class signed for £6.57 and Royal mail small parcel up to 2kg 2nd class signed for £4.20 This will be paid directly to the seller. We do this to avoid sellers overcharging customers. Every Seller must post the items as per the buyers choice in the checkout. Failure to provide a tracking number once the item has been shipped may result in loss of funds.
We vet and check all sales across our website. Payment can be requested via your dashboard under the 'withdraw' tab. Please note, we will only send your payments once we have verified the customer has received the item.
We highly encourage all boots to be washed and packaged securely before sending them to your buyer.
